The in-house technical support staff of Biocare Medical is comprised of certified Histologists, software engineers and Instrumentation Specialists. This highly trained staff undergoes continual training and recertification in order to maintain a high level of technical capability to support our customers.
Technical Support is available from 7:30 to 4:30 Pacific Standard Time, Monday through Friday. Call toll free: 1-800-542-2002.
Calls received after hours will be answered the next business day.
You can also Email Technical Support 24 hours a day with your questions and we will get back to you on the next business day.
Field Service support is available for on-site training, technical support and equipment maintenance. To schedule an appointment with your respective Field Service technician, call 1-800-542-2002 or contact your sales representative.
